Thursday 3 March 2011

Customer Service

If you did something wrong to your customer, please make sure:

1) You meet them in person, rather than email or call them

2) Give them options rather than give them what you have

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2 comments:

  1. Alger Ling3 March 2011 at 12:40

    Hmmmm telco customer service rarely ever meets customer in person...

    ReplyDelete
  2. felix chai3 March 2011 at 15:24

    是咯是咯。。。

    ReplyDelete

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